Help center
Short answers on preparing your files, running analyses, finding your results and fixing common problems.
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- Fix: "This computer's date and time look wrong for this license"
What the clock message on the license screen means and how to fix your computer's date and time.
- How to format your phenotype file (three layouts)
The three phenotype file layouts CacaoIQ reads, and the columns each one needs.
- Which genotype file formats work
Which genotype file formats CacaoIQ accepts and how marker positions are read.
- Fix: tree IDs don't match between phenotype and genotype files
Why trees in your phenotype and genotype files don't match, and how to fix the IDs.
- Should I upload raw measurements or BLUPs?
When to upload raw measurements and when to upload BLUPs or BLUEs you already have.
- Where are my results saved?
Where CacaoIQ saves each run's results, and what each folder holds.
- Quick or Full analysis: which one do I need?
The difference between Quick and Full analysis, and which one your data needs.
- Known issue: parent detection on GBS data
On GBS or DArTseq data of an F1 cross, CacaoIQ can miss the cross and keep Full unavailable. Choose the two parents yourself.